Fast Track is an airport meet-and-assist service for arrival and departure journeys. Business Fast Track helps guests move through the agreed airport process with a clearer itinerary, which is useful for business travel, specialists, and important visitors.
What does the service support?
Arrival
We meet the guest with a name board in the arrivals area, guide them to visa or immigration steps when applicable, and assist through the priority lane, baggage collection, and the arrivals hall within the confirmed booking scope.
Departure
After check-in is complete, we meet the guest, guide them through the appropriate departure priority lane and airport steps, and escort them towards the boarding waiting area within the confirmed booking scope.
The confirmed scope matters. Fast Track provides airport assistance and guidance. It does not replace visa requirements, immigration permission, or decisions made by authorities and airport operators.
When is Fast Track useful?
- Business trips that need a clearer journey to fit meetings or hotel arrangements.
- Executives, specialists, corporate visitors, or travellers visiting Vietnam for the first time.
- Guests travelling with older family members, children, or substantial luggage.
- HR and Admin teams that need a confirmed process to share with a driver, host, or internal contact.
Airports and indicative pricing
Fast Track is available for enquiries at Ho Chi Minh City (SGN), Hanoi (HAN), and Da Nang (DAD). The final price is confirmed for each itinerary and support scope.
Visa fees and visa-on-arrival fees, where applicable, are not included in the Fast Track price above.
What to confirm before the flight
- Itinerary: airport, arrival or departure direction, flight number, date, and arrival or departure time.
- Guests: guest count, lead traveller, and an on-the-day contact number.
- Requirements: pickup or drop-off, luggage, companions, or other coordination needs.
- Documents: visa status and travel documents remain the traveller’s responsibility to prepare and verify.
Prepare your journey
See the arrival or departure guide for the relevant journey. If flight details are ready, review the booking process to prepare the required information.